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How to: Fix a Kenmore Elite HE Washer error code E6

November 11th, 2013
Kenmore Elite Washer

Kenmore Elite Washer

I bought a Kenmore high efficiency Elite washer from a Craigslister with an E6 error. According to the user manual that I downloaded off the internet, code E6 is a clutch error indicative of a mechanical failure that requires a service call. The symptoms of the E6 error was a light ticking sound much like that of a slipping gear. When you turn on the washer and select a wash cycle, the machine will run through a quick diagnostic of the components. The ticking sound will ensue during the spin test and the error will comes on shortly thereafter to halt all operation.

In my case, the error was caused by a mechanical misalignment of the clutch gearing requiring no new parts. If you run across the same problem, I hope this post will help you resurrect your 0 washer to functional status. If you are feeling adventurous, read on…

As a caveat, this tutorial is not sanctioned by anyone or anything. The dramatization depicted in the following illustrated narrative can cause serious hazard to your health, and possible death. Reader’s discretion is advised. Now, on with the happy stuff…

Before tinkering with the washer, make sure it is unplugged from any electrical source. Secondly, turn off and disconnect all attached hoses (have a mop and bucket handy). To get to the clutch assembly, lay down a blanket or mat that will keep the machine from being scuffed. Tape the top loading hatch shut. Remove all plastic hose clamps from the back side, remove the drain hose, and lay the washer on its back. The drain hose connection will jot out a bit, so wedge the protruding part with a 2×4 piece of wood to keep it from damage.


With the washer’s butt exposed, take a crescent wrench to break free the common nut in a counter-clockwise direction that holds the rotor plate to the stator assembly. With the nut and washer removed, firmly grasp the rotor plate and gently pull down and away from the stator assembly (This is a giant magnetized plate; be gentle). With the rotor plate removed, the white plastic clutch assembly in the center is exposed. All I had to do to repair the clutch was unscrew the three 8mm hex bolts and re-seat the gearing so that the cogs in the gears are properly mated. I had the help of a buddy to turn the tub on the top end of the washer while I tinkered under the washer’s skirt, which really helped out the process.


That is it for the moment. I hope this post helps those struggling with temperamental Kenmore Elite Washers around the house. All the best!

I’ve attached a copy of the user manual I found from the internet here for your reference and convenience.

  1. huestisg@gmail.com
    November 27th, 2015 at 09:00 | #1

    I have a Kenmore elite connect and the door on it locked. When plugged in the lights Dont come on, but the chime still chimes. Any answer?

  2. C Worley
    July 19th, 2016 at 14:49 | #2

    Hi, thanks for all of you help. My washer has the e6 error. We did exactly what you said and it was out of enlightenment. We lined it back up and everything and thought for sure it was going to fix it, but after plugging it back up and starting it, it came up with the same error. Was there somthing else you had to do to clear the error? Thanks again!

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